Supporting your clients

Professional referrals - Supporting your clients

referrals-orgsAre you a Professional working in a supporting or monitoring role for your client???

Bendigo Psychology can provide:

  • Assessments and Reports for your client
  • Individual Treatment for your client
  • Advice or a consultancy on how to help your client
  • Workshops for your team
  • Peer Consultations for the Clinicians in your team who may need additional support or advice with your client


What is it that you really want to know about the client?
Who else needs to know?
Who will be the audience for the report?


Things to think about if you are referring a client for assessment and a psychological report:

  • Have a think about what information you need.. What is it that you really want to know about the client? Who else needs to know? Who will be the audience for the report? If you have been working with the client for a long time, why are you referring this assessment to someone else?
  • Remember, you may know the client well, but the clincian may never have seen the client before. It’s pointless getting a report that tells you information that you already know. Give us an idea of what you already know and then think about what further information you would like the clinician to determine for you.
  • Passing on any assessment reports that have been completed for the client previously can save time and repetition.
  • Is it a psychological report you are after or would you be better to ask another type of professional
  • Think about the timelines for the report. Generally speaking, we like to be able to provide you with a report within two weeks of seeing the client for their final session. A good and through psychological report can take significant time to prepare and may rely on multiple informants or sources of information. Assessment and reporting can be affected by how easy the client is to engage, the number of other’s involved who need to be consulted and the number of questions you want answered.

To Refer or Request a Quote

Download a REQUEST FOR A PSYCHOLOGICAL SERVICE, complete it and forward it to us.

Things to think about before referring a client for treatment.

  • What is it you are hoping the treatment will achieve?
  • Is the treatment sanctioned by a Court or statutory body? Will the client want to come?
  • How will the client get to sessions? If the client has significant disabilities, it is just not fair to tell them to attend a session at a certain place or at a certain time. We recommend if you are supporting a client, you may like to bring the client to the practice for the first few appointments.
  • How many sessions can you really afford to support the client? Don’t expect long term, entrenched behaviours such as violence or personality issues to be treated in just a couple of sessions.
  • Is now a good time for the person to have treatment or are there other things that would be better timed right now – like stable housing or personal safety?
  • Has the client had treatment in the past? Any past reports or records you can provide at the time of referral will be really useful. There may be no point repeating some type of treatment if it had already been tried before. Some treatments may have partially worked before and this is handy information for us to know, too.
  • Are they currently getting some sort of counselling now? Generally, it is unwise or counter-productive to have more than one counsellor involved with a client unless both are working on the same formulation and plan and have specific goals to achieve.

General notes on sharing, monitoring or paying for a client’s care:

Cancellation and non-attendance policy

Confidentiality and payments for services

At times certain conflicts of interest may arise in providing a psychological service for your client. For instance, we may be providing a service to the client’s victim, or the client’s perpetrator, or the client’s lover! Fortunately, having a team of qualified clinicians means that we can distribute the client care to avoid these conflicts and we can schedule appointments with due care so as not to have parties all attending at the same time. Please let us know if you think other, conflicting parties may also be attending Bendigo Psychology.